customer-centric

Business

Customer-Centric Evolution: The Imperative of Organizational Transformation 

In the ever-evolving business landscape, ‘organizational transformation’ is no longer an optional initiative but a necessary undertaking. At the heart of this dynamic shift is the customer, whose expectations are continually redefining the way businesses operate. As such, the need for a customer-centric evolution has become a strategic imperative for survival and success. As we delve into this compelling topic,…